Frequently Asked Questions (FAQ)
About WSB
Waste Services of the Bluegrass is a locally owned and operated waste company in Lexington, Kentucky. We provide residential trash service and dumpsters for any commercial, industrial, or construction needs.
You can use the contact us form on this website, or call our office at 859-225-2521.
Residential Services
To start service, please call our office at 859-225-2521 and a representative will set up service at your address.
We service a number of locations in the Bluegrass Area. To find out if your address is serviced by Central Kentucky Hauling, call 859-225-2521.
Please go to our Holidays Page to see more information about closings on the holidays throughout the year.
Yes, in some areas we can put trash service on hold, please call our office at 859-225-2521 to find out more.
Residential weekly trash pickup is for regular household trash. Unfortunately, we cannot collect things such as construction debris, tires, paint, chemicals, or hazardous waste.
If you have more than what fits inside your trash cart, please call 859-225-2521 to add an additional cart service.
If you are cleaning out your garage or working on a construction project at your house, we can have a large metal roll-off dumpster delivered to your house. Once you have filled it up and would like it taken away, we will haul the roll-off dumpster away and dispose of the waste for you. Call one of our industrial sales representatives to rent a dumpster, or if you have any further questions. Their information can be found here.
In some areas, bulk pickups may be scheduled directly with us. For more information about the services in your area or to schedule a bulk pickup, please call our office at 859-225-2521.
Please have your trash out the night before your pickup day. Our trucks start very early in the morning, and we cannot return to pick up trash that was not out yet when our trucks went by.
Monday-Friday: 8:00 am – 4:00 pm
Saturday-Sunday: Closed
If the roads are declared unsafe for our large waste trucks to be out, service will be postponed until the roads are safe enough for our vehicles. Please leave container(s) to be picked up when service resumes. Please be sure that the cart is free from snow/ice and that a snow drift/pile is not blocking the cart.
If your trash was missed please call our office at 859-225-2521 and report the missed pickup.
If your CKY Hauling trash cart is damaged, please call our office at 859-225-2521 and a customer service representative will put in an order to have it repaired or replaced.
For information about what can and cannot be accepted as recycling, please visit our recycling page.
For information about non-recyclable materials, please visit Earth911.com.
Commercial Services
More information about the variety of commercial dumpsters we can provide can be found on our commercial page. You can speak directly to John Harkins at 859-940-3891, who will be able to help you find the right size dumpster for what you need.
To rent a commercial dumpster, please call our commercial sales representative, John Harkins, at 859-940-3891.
Industrial Services
Yes, please call one of our industrial sales representatives to rent a dumpster or for any questions. Click here to get contact information for our sales representatives.
Yes, if you are cleaning out your garage or working on a construction project at your house, we can have a large metal roll-off dumpster delivered to your house. Once you have filled it up and would like it taken away, we will haul the roll-off dumpster away and dispose of the waste for you. Call one of our industrial sales representatives to rent a dumpster, or if you have any further questions. Their information can be found here.
We have a variety of sizes that would fit any of your needs. Call our knowledgeable industrial service representatives with any questions about roll-off dumpsters you might have. Their contact information can be found here.
To rent a roll-off dumpster, please call or email one of our industrial sales representatives. Their contact information can be found here.
Landfill and Transfer Station
We have two locations in the Bluegrass Region.
Thoroughbred Disposal- 4179 Hedger Ln, Lexington, KY 40516
Bluegrass Regional Transfer Station- 1505 Old Frankfort Pike, Lexington, KY 40504
For information about what can be taken to each location, please feel free to visit each location’s page, or call the locations directly.
Thoroughbred Disposal – 859-293-5558
Bluegrass Regional Transfer Station – 859-317-5716
For information about what can be taken to each location, please feel free to visit each location’s page, or call the locations directly.
Thoroughbred Disposal – 859-293-5558
Bluegrass Regional Transfer Station – 859-317-5716
Often times the charge is determined by weight. If you have any questions, please feel free to call the locations directly.
Thoroughbred Disposal – 859-293-5558
Bluegrass Regional Transfer Station – 859-317-5716
For the operating hours, please visit the locations page for information.
Thoroughbred Disposal – 859-293-5558
Bluegrass Regional Transfer Station – 859-317-5716
Billing and Accounts
Yes, in some areas we can put trash service on hold, please call our office at 859-225-2521 to find out more.
Your Account number and Access code can be found on the paper bill that is mailed to you. Here is an example of the paper bill and where you can find the information on it.
If your bill does not have an Access code printed on it, please call 859-225-2521 with your account number, and a customer service representative will be able to give you your Access code.
Yes, when you set up an account online here, you may set your preferences to receive paperless billing.
If there is an error on your bill, please call 859-225-2521 with your account number to speak to a customer service representative.
If you need to change any information on your account, please call 859-225-2521 with your account number, and a customer service representative can help you make any needed changes.
Yes, you will need your customer number and access code to make an account, both of which should be found on your billing postcard. Click Here to pay your bill online.
Yes, call 859-225-2521
Yes, at our Lexington or Nicholasville offices.
604 Bizzell Drive, Lexington KY 40510
123 Hendren Way, Nicholasville KY 40356
No change given at these locations, any payment over the amount due will be applied to your next bill.
Yes, please send mailed payments to the following address, please include your customer number or address with any payment.
Central Kentucky Hauling
604 Bizzell Drive
Suite 250
Lexington, KY 40510
No, we do not charge any additional fees during payment, regardless of how you choose to pay your bill.
Yes, you can set up autopay on your account online here.
Questions?
Still have questions or need clarification? Please Contact Us.