FAQs 2018-05-01T19:32:01+00:00

Nicholasville & Jessamine County Frequently Asked Questions (FAQ)

Central Kentucky Hauling is a locally owned and operated waste company in Lexington, Kentucky. We provide residential trash service and dumpsters for any commercial, industrial, or construction needs.
Monday – Friday, 8:00 am – 4:00 pm
Yes, most accounts were transferred automatically. However, if you have not received a bill from us by Feb 10, 2016 you need to contact our office.
You are able to use your current trash cart if it is a 65 or 95 gallon container that can be serviced with a side arm garbage truck. We purchased all of the carts from Rumpke they were renting to Jessamine County residents, so you can keep using your Rumpke carts. We will not be responsible for damage to personal carts and are happy to supply you with a cart at no charge if you contact us.
Yes, we use 95 gallon recycling carts. If you are interested in recycling or have any questions please call us at 859-225-2521. If you had recycling with Rumpke, and had the Rumpke recycle tote, it will have to be replaced with one of our recycle carts.
Please have your trash out the night before or by 5:00 a.m. of your collection day. To find out what your collection day is look at the route map here, or call us at 859-225-2521.
The only holidays that our trucks do not pick up trash on are Christmas Day and Thanksgiving Day. Trash service will be pushed back a day until the weekend. For example; Thanksgiving Day falls on a Thursday and our trucks will not be running. Those who normally have Thursday pickups will be picked up Friday (the next day) and those who normally have Friday pickup will be picked up on Saturday. Monday will resume as normal. Visit our Holidays & Inclement Weather page for more information.
We will pick up extra trash bags outside of your cart, if there is consistently extra trash bags outside of your cart we will ask that you get a second trash cart for pickup.
Because we use automatic side arm trucks, we ask that all trash bags be in the cart if possible. If there are consistently extra trash bags outside of your cart we will ask that you get a second trash cart for pickup added to your service.
Yes, you may add a second cart for pickup to your service for an additional $3.15 per month. You can call us at 859-225-2521 to add this service.
If your trash cart is broken, please contact us or call us at 859-225- 2521 and we will put in an order to have your cart repaired. If they cannot repair the cart, they will replace it.
Billing is set up quarterly, and bills will go out every 3 months. The billing schedule is as follows:

  • 1st Quarter: billed December 17 – Due January 10
  • 2nd Quarter: billed March 17 – Due April 10
  • 3rd Quarter: billed June 17 – Due July 10
  • 4th Quarter: billed September 17 – Due October 10
Yes, to qualify for the senior discount you must be 60 or over. You may call 859-225- 2521 for more information.
Yes, the office is located inside the Jessamine County Convenience Center. The address is:

123 Hendren Way
Nicholasville, KY

Office hours are Monday – Friday 8:00 am – 4:00 pm.

To call the office in Nicholasville directly, call (859) 305-1073.

Yes, there is a drop box at the Nicholasville office.

Yes, there is an additional charge for bulk items. You can call to schedule a bulk item pickup at 859-225-2521.
If the roads are declared unsafe for our large waste trucks to be out on, service will be postponed until the roads are safe enough for our vehicles. We will post any interruptions due to inclement weather on our website as soon as we know about them. Visit our Holidays & Inclement Weather page for more information.
Yes, to re-enroll you may set up automatic bill payment online here. No financial information was transferred due to security and privacy issues.
Yes, when you set up an account online here, you may set your preferences to receive paperless billing.
Yes, you will need your customer number and access code to make an account, both of which should be found on your billing postcard. Click here to pay your bill online.
Yes, call 859-225-2521.
No, we do not charge any additional fees regardless of how you choose to pay your bill.
Please feel free to call us at 859-225-2521 with any questions or concerns.

Questions?
Still have questions or need clarification? Please Contact Us.